Urgent Help

If you’ve seriously injured yourself or taken an overdose, it’s really important that you call 999 now or seek immediate medical treatment from A&E.

Alternatively, if you or someone you know needs urgent mental health care, but it’s not life threatening you can call NHS Wales 111 and select Option 2. Mental Health 111 Option 2 is available 24 hours a day, 7 days a week, and is free to call from a mobile (even when the caller has no credit left) or from a landline.

Talk to someone straight away. Especially if you’re feeling suicidal, you’re in crisis, or if you feel like you can’t cope. If possible, make sure someone is with you.

Whether you’re desperate right now or are feeling like someone you know might be, here’s lots of free help available. Read through the services below to find one that fits.


MEIC

A helpline service for young people up to the age of 25 in Wales, 8am until midnight, 7 days a week.

  • Online chat available
  • Freephone: 0808 80 23456
  • Text (free): 84001

MEIC

Childline

Available to all under 18s in the UK, 24/7.

Childline

Samaritans

If you’re over 18 you can contact Samaritans 24/7.

  • Online chat available
  • Freephone helpline: 116 123

Samaritans

PAPYRUS

Thinking of suicide? If you, or a young person you know are struggling to cope contact HOPELINE247 for confidential suicide prevention advice and support. Open 24 hours a day, 7 days a week.

PAPYRUS

Muslim Youth Helpline

Faith and culturally sensitive support. Muslim Youth Helpline offer non-judgemental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.

Muslim Youth Helpline