Urgent Help
If you’ve seriously injured yourself or taken an overdose, it’s really important that you call 999 now or seek immediate medical treatment from A&E.
Alternatively, if you or someone you know needs urgent mental health care, but it’s not life threatening you can call NHS Wales 111 and select Option 2. Mental Health 111 Option 2 is available 24 hours a day, 7 days a week, and is free to call from a mobile (even when the caller has no credit left) or from a landline.
Talk to someone straight away. Especially if you’re feeling suicidal, you’re in crisis, or if you feel like you can’t cope. If possible, make sure someone is with you.
If you’re a parent or carer or professional supporting a child or young person struggling with suicidal feelings that isn’t in immediate danger, our ‘Feel like hurting yourself‘ page has some resources specifically around how to support and talk to children and young people as well as other additional helpful support options.
Whether you’re desperate right now or are feeling like someone you know might be, here’s lots of free help available. Read through the services below to find one that fits.
Meic
A helpline service for young people up to the age of 25 in Wales, 8am until midnight, 7 days a week.
- Online chat available
- Freephone or WhatsApp message: 0808 80 23456
- Text (free): 07943 114 449
Childline
Get support from Childline’s counsellors 24/7. Free and available to all under 18s in the UK.
- Send a message
- Online chat available
- Freephone helpline: 0800 1111
- BSL Counselling
Samaritans
Contact Samaritans 24/7 if you’re struggling with your mental health.
- Online chat available
- Freephone helpline: 116 123
Shout
Shout is a free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope, including those in crisis.
To start a conversation, text the word ‘Shout’ to 85258. Trained Shout Volunteers are here to listen at any time of day or night and messages won’t appear on your phone bill.
Muslim Youth Helpline
Faith and culturally sensitive support. Muslim Youth Helpline offer non-judgemental, confidential support 7 days a week, 365 days a year including bank holidays and Eid.
- Freephone: 0808 808 2008 (4pm – 10pm)
- Live chat: (4pm – 10pm)
- WhatsApp text: 0808 808 2008 (4pm – 10pm)
- Email: help@myh.org.uk